The Haven Story: Where Passion Meets Professional Pet Care

From childhood dreams of veterinary medicine to founding Haven Pet Concierge, my journey has been guided by one unchanging truth: pets deserve exceptional care that matches their unconditional love. As your Haven Pet Concierge founder, I'm Terri Adams, and my mission is to provide the quality of pet care I'd want for my own beloved companions.
Our Journey
My path to creating Haven Pet Concierge began in my earliest years as a family dog caregiver. While pursuing my veterinary aspirations, I gained invaluable experience caring for not just dogs and cats, but also horses, chickens, goats, and bunnies. Through years of working in the pet care industry, I noticed a concerning pattern: pet parents consistently felt let down by unreliable sitters, poor communication, and sometimes even lost pets.
Why Haven Pet Concierge?
This realization sparked the vision for Haven Pet Concierge. I knew pet parents deserved better - a service where they could feel completely confident in their pet's care. Today, we're making that vision a reality in Palm Beach and counties by offering:
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Two dedicated sitters for every client
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Experienced, passionate caregivers
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Consistent, reliable communication
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Professional, trustworthy service
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Peace of mind while you're away
The Haven Difference
What sets us apart isn't just our services - it's our philosophy. At Haven Pet Concierge:
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We treat every pet as family
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Your peace of mind is our priority
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Reliability isn't just promised - it's guaranteed
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Trust and respect guide everything we do
Our Commitment
Haven Pet Concierge isn't just a pet care service - we're your partners in providing the best care possible for your beloved companions. Every visit, every walk, and every overnight stay is delivered with the same level of attention and love I'd want for my own pets.